Effective Date: January 1, 2026  |  Last Updated: March 2026

1. Introduction

Kongo Tech is committed to safeguarding the privacy of every individual and organization that interacts with our platform, website, and services. This Privacy Policy explains in straightforward, accessible language exactly what personal data we collect from you, why we collect it, how we use it, who we may share it with, and what rights you have in relation to your information.

By using Kongo Tech’s website or any of our services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices it describes. We encourage you to review this document periodically, as we may revise it to reflect changes in our operations or applicable regulations.

2. Information We Collect

Kongo Tech collects personal information only where it is necessary to deliver our services, improve our platform, and communicate effectively with the businesses and individuals who engage with us.

Information You Provide Directly

• Full name, business name, email address, and phone number when submitting inquiries, booking consultations, or creating an account
• Billing and payment details when subscribing to Kongo Tech services, processed securely through encrypted payment infrastructure
• Business goals, industry information, and growth objectives shared during onboarding, consultations, or discovery calls
• Messages and communications submitted through our contact forms or direct correspondence

Information Collected Automatically

• IP address, browser type, operating system, and device information collected when you visit our website
• Behavioral data including pages visited, time on site, navigation paths, and content interactions, collected through analytics tools
• Cookie data used to maintain session continuity, remember preferences, and improve your overall experience on our platform

Information From Third-Party Integrations

Where you connect third-party tools or platforms to your Kongo Tech account — such as CRM systems, advertising platforms, or analytics services — we may receive data from those integrations as authorized by you. All such data is handled in accordance with this policy and used solely to deliver the services you have requested.

3. How We Use Your Information

Kongo Tech uses the information we collect for the following specific and legitimate purposes:

• To deliver, operate, and continuously improve the services and features you have subscribed to or requested
• To personalize your experience on the Kongo Tech platform based on your business profile and growth objectives
• To process payments and manage billing for your account securely
• To communicate with you regarding your account, service updates, and important changes to our platform
• To respond to inquiries, consultation requests, and support cases
• To analyze usage patterns across our platform in order to improve product quality and user experience
• To send marketing communications where you have opted in to receive them, with a clear and easy option to unsubscribe at any time
• To comply with legal obligations and protect the legitimate interests of Kongo Tech and our clients

Kongo Tech does not sell your personal data to third parties under any circumstances. Your information exists to help us serve you better — nothing else.

4. Cookies and Tracking Technologies

Kongo Tech uses cookies and similar tracking technologies to operate our website effectively and to improve the quality of your experience when using our platform. Cookies are small text files placed on your device that allow us to recognize you, remember your preferences, and understand how our services are being used.

We use the following categories of cookies:

• Strictly necessary cookies — required for core website and platform functionality; cannot be disabled without affecting service delivery
• Performance and analytics cookies — used to collect anonymized data about how users interact with our website so we can improve it
• Functional cookies — used to remember your settings, preferences, and customizations
• Marketing cookies — used where applicable to deliver relevant content and measure the effectiveness of campaigns

You can manage your cookie preferences through your browser settings at any time. Please note that restricting certain cookies may limit the functionality available to you within the Kongo Tech platform.

5. Sharing Your Information

Kongo Tech does not sell, rent, or share your personal information for third-party marketing purposes. We share data only in the following carefully controlled circumstances:

Trusted Technology Partners

Kongo Tech works with a limited set of third-party service providers to support specific operational functions — including cloud hosting, payment processing, email delivery, analytics, and customer support tooling. These providers receive only the data they need to perform their designated function and are bound by contractual obligations to protect it in accordance with industry security standards.

Legal and Regulatory Requirements

We may disclose personal information when required to do so by applicable law, court order, regulatory authority, or to protect the rights, safety, or property of Kongo Tech, our clients, or others. Where legally permitted, we will notify affected parties of such disclosures.

Business Transfers

In the event that Kongo Tech undergoes a merger, acquisition, restructuring, or sale of assets, personal data may be transferred as part of that transaction. We will ensure that any successor entity is bound to honor the commitments made in this Privacy Policy and will notify users of material changes before they take effect.

6. Data Security

Kongo Tech takes the security of your personal data seriously and applies comprehensive technical and organizational measures to protect it from unauthorized access, accidental loss, alteration, or disclosure.

Our security infrastructure includes:

• End-to-end encryption for all data transmitted between users and the Kongo Tech platform
• Secure cloud infrastructure with redundant storage and regular automated backups
• Role-based access controls that restrict internal access to personal data on a strict need-to-know basis
• Regular security audits, penetration testing, and vulnerability assessments
• Defined incident response procedures that ensure rapid containment and transparent communication in the event of a data breach

While Kongo Tech maintains robust security practices, no digital system can provide an absolute guarantee of security. We encourage all users to maintain strong, unique passwords for their accounts and to notify us immediately if they suspect any unauthorized activity.

7. Data Retention

Kongo Tech retains personal data for as long as is necessary to fulfill the purposes for which it was collected, maintain an active account or service relationship, or comply with applicable legal requirements. When data is no longer needed for these purposes, it is securely deleted or anonymized using industry-standard data destruction practices.

If you request deletion of your account or your data, Kongo Tech will process that request promptly, subject to any outstanding legal retention obligations. Requests for data deletion can be submitted through our Contact page.

8. Your Privacy Rights

Depending on your location and the privacy laws applicable to you, you may have the following rights in relation to your personal data held by Kongo Tech:

• Right to Access — request a copy of the personal information we hold about you
• Right to Rectification — request correction of any inaccurate or incomplete personal data
• Right to Erasure — request deletion of your personal data where it is no longer necessary or where you withdraw consent
• Right to Data Portability — receive your personal data in a structured, commonly used, machine-readable format
• Right to Object — object to certain types of data processing, including profiling and direct marketing
• Right to Restrict Processing — request that we limit how we process your data in certain circumstances
• Right to Withdraw Consent — where our processing is based on your consent, withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us through our Contact page and clearly describe your request. Kongo Tech will respond to all verified privacy requests within 30 days.

9. Third-Party Links and Integrations

The Kongo Tech website and platform may contain links to third-party websites, tools, or resources. Once you navigate away from Kongo Tech to an external site, this Privacy Policy no longer governs the processing of your data. We encourage you to review the privacy policies of all third-party sites and services you access, as their data practices may differ materially from ours.

10. Children’s Privacy

Kongo Tech’s services are designed exclusively for business and professional use and are not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If we become aware that a child under the applicable age threshold has provided us with personal information, we will take immediate steps to delete that data and, where appropriate, notify the relevant guardian.

11. Updates to This Privacy Policy

Kongo Tech reserves the right to update this Privacy Policy at any time in response to changes in our business practices, the services we offer, or applicable legal requirements. When we make material changes, we will provide notice through our website and update the effective date at the top of this document.

We recommend reviewing this policy periodically to stay informed about how Kongo Tech handles your personal information. Your continued use of our services following the posting of an updated policy constitutes your acceptance of those changes.

12. Contact Our Privacy Team

If you have questions, concerns, or requests related to this Privacy Policy or Kongo Tech’s handling of your personal data, we are here to help. Privacy matters are treated with the same urgency and professionalism as every other aspect of our business.

Please submit privacy-related inquiries through our Contact page, clearly indicating that your message relates to data privacy. Our team will acknowledge your request promptly and provide a full response within 30 days.